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Post Office Clerk: How to Become One?

January 29, 2023 · 5 min read

To apply for a position as a clerk at the United States Postal Service (USPS), you will need to visit the USPS website and search for current job openings. You can also check job openings at your local post office.


Here are some steps you can take to get this position:

Step 1. Meet the basic qualifications.

The United States Postal Service (USPS) requires post office clerks to have a high school diploma or equivalent. It's worth noting that to be eligible for most jobs at USPS, you must be a US citizen or have permanent resident alien status, and meet certain age and residency requirements. You must also be able to pass a background check and drug test.

Step 2. Check for job openings.

The USPS posts job openings on its website or on the official job site of the federal government. So do the following:

  1. Go to the USPS careers website or the official job site of the federal government 
  2. Click on the "Search Jobs" button
  3. Select the "Clerk" job category from the dropdown menu
  4. Use the filters to narrow your search by location and other criteria
  5. Click on the title of a job opening that interests you to view the job description and requirements
  6. Click the "Apply" button to start the application process

Step 3. Submit an application.

Once you find a job opening that you are interested in, you will need to submit an application. You will be asked to create an account and provide information such as your contact details, work experience, and education. You will also be asked to complete an assessment and upload any required documents, such as a resume or cover letter.

Step 4. Pass the Postal Exam 474.

You will need to take and pass the Postal Exam 474, which tests your ability to perform the duties of a post office clerk.

Step 5. Interview.

If your application is selected, you will be contacted for an interview. The interview will be conducted by a USPS representative and will include questions about your qualifications and ability to perform the duties of a post office clerk.

Step 6. Pass background check and drug test.

If you are offered the job, you will need to pass a background check and drug test.

Step 7. Complete the necessary training.

Once you pass the background check and drug test, you will need to complete the necessary training to become a post office clerk.

It's also good to keep in mind that the USPS may have some requirements specific to the location you are applying to, so it's important to check with the local post office for more information.


In addition to the steps mentioned earlier, there are some tips you should keep in mind to increase your chances of getting a job as a post office clerk:

  1. Gain relevant experience: Having relevant work experiences, such as in customer service or retail, can help you stand out in the application process.
  2. Brush up on your computer skills: Post office clerks are required to use a variety of computer systems and software, so it's a good idea to brush up on your computer skills before applying for the job.
  3. Understand the job requirements: Make sure you understand the duties and responsibilities of a post office clerk and be prepared to discuss how your skills and experience make you a good fit for the job during the interview.
  4. Show your interest and motivation: Make sure to show your interest and motivation for the role during the interview, and express how you can contribute to the organization and its mission.
  5. Be flexible: Post office clerks may be required to work different shifts, including weekends and holidays. Be prepared to be flexible with your schedule if you are offered the job.
  6. Prepare for the Postal Exam 474: The Postal Exam 474 is a multiple-choice test that measures your ability to perform the duties of a post office clerk. It's a good idea to prepare for the exam by taking practice tests and studying the material covered on the test.
  7. Network: Networking can be a great way to learn about job openings and get your foot in the door. Reach out to people you know who work at the post office, or who have connections to the post office, and ask them about job opportunities.
  8. Be persistent: The hiring process for post office clerk positions can be competitive, so it's important to be persistent and keep applying for open positions.

It's worth noting that, the USPS is an equal-opportunity employer and encourages veterans, minorities, women, and individuals with disabilities to apply.

Keep in mind that the hiring process for USPS can be quite competitive, so it's a good idea to tailor your application to the specific job you're applying for and highlight your relevant skills and qualifications. It's also essential to be patient and persistent, if you don't get the job the first time, you can always reapply later.

by Olena Sobolieva

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